Client Overview
Our client is based in Egypt and operates a factory specializing in the production of doors, windows, and various metal furniture. They were looking to enhance their capabilities and improve efficiency in their metal processing operations.
Challenges
During the 2023 MACTECH EGYPT exhibition, the client visited our booth to inquire about laser cutting machines. Our sales representative, Mohamed, engaged with the client to understand their business scope and current needs. The client was using a 1500W laser cutting machine but faced difficulties cutting 15-25mm carbon steel, which limited their production capacity. They needed a more powerful solution and were specifically looking for a 3000W laser cutting machine.
Solution
After the exhibition, our team, along with the local distributor, visited the client’s factory to discuss their needs in detail. We assured the client that we could provide local support and service, which gave them confidence in moving forward. Based on their production requirements, we recommended not only the 3000W laser cutting machine but also suggested purchasing a handheld laser welding machine and a 200T hydraulic press brake. We offered the client our best pricing and favorable payment terms, which led them to purchase three machines in total.
Results
After receiving the equipment, the client’s business grew rapidly. In addition to their existing door and window business, they began processing metal molds for other factories. The new machines significantly improved their cutting precision, welding efficiency, and bending capabilities, allowing them to expand their service offerings.
Conclusion
At RT Laser, our commitment is to provide the best solutions, top-quality machines, and exceptional service. This successful partnership with our client in Egypt reflects our ongoing dedication to supporting their growth and success in the metal processing industry.